Terms of Service
Effective Date: 25 April, 2025
Welcome to SVV Ayurhealthcare. By using our website www.svvayurhealthcare.com and our services, you agree to be bound by the following Terms of Service. Please read them carefully before booking any consultation or treatment with us.
1. Services Offered
SVV Ayurhealthcare provides Ayurvedic consultations, treatments, and health-related services both online and in person at our clinic. These services are intended for general wellness and are not a substitute for emergency medical care.
2. Eligibility
By using our services, you confirm that you are at least 18 years of age or are using the services under the supervision of a parent or legal guardian.
3. Appointments and Bookings
All bookings for consultations and treatments can be made via our website, by phone, or in person. Appointments are confirmed once payment is processed.
4. Payment Terms
We accept payments through Stripe, UPI, cash, and other online payment gateways. Full payment is required at the time of booking, unless otherwise agreed upon.
5. Refund Policy
Refunds are applicable under the following conditions:
If a consultation or treatment session is cancelled by SVV Ayurhealthcare.
If the user cancels at least 24 hours before the scheduled appointment.
No refunds will be issued for cancellations made within 24 hours of the appointment or for no-shows.
Refunds, if eligible, will be processed to the original payment method within 7–10 business days.
6. Cancellation Policy
Patients can cancel or reschedule appointments up to 24 hours in advance with no penalty.
For cancellations made within 24 hours, or missed appointments, the full session fee will be charged.
To cancel or reschedule, please call us at +91 9004631575 or email us at contact@svvayurhealthcare.com
7. Health Disclaimer
All content and treatments provided through SVV Ayurhealthcare are for general health support and wellness. They do not replace professional medical advice, diagnosis, or treatment. Always consult a licensed physician for serious health concerns.
8. Limitation of Liability
SVV Ayurhealthcare shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Changes to the Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with the effective date.
11. Contact Information
If you have any questions regarding these Terms of Service, refund, or cancellation policies, please contact us at:
SVV Ayurhealthcare
Shop No.13-A Ground Floor, Lake Bloom Residency, Near L&T Gate No. 06, Solaris Complex, Saki VIhar Road, Powai, Mumbai – 400072
Phone: +91 9004634575
Email: contact@svvayurhealthcare.com